Scope

These terms apply to private car requests, intercity transfers, Ninh Binh local private car routes, airport pickup, and Ninh Binh tours requested through the website, Zalo, WhatsApp, phone, or email.

Quotes and service confirmation

Prices shown on the website are reference prices from supplied source data. The final price depends on route, vehicle type, number of passengers, luggage, travel date, pickup time, stops, waiting time, and custom requests. A booking is considered confirmed only after both sides agree on the trip details.

Car prices and surcharges

According to the source, intercity car prices include package road and toll fees.
Holiday or Tet surcharge may apply.
Parking, ferry, entrance tickets, meals, guide, or other surcharges are included only when clearly confirmed.
Vehicles from 7 to 45 seats for other routes require a custom quote.

Pickup, drop-off, and waiting time

Customers should provide accurate pickup location, drop-off location, and pickup time. For airport pickup, please send the flight number so arrival time can be checked. Late arrival, location changes, or long waiting time may change the cost.

Itinerary changes

Route changes, extra stops, time changes, vehicle changes, or extended use should be informed early. We will confirm availability and any additional cost if applicable.

Tour conditions

For join-in-group or private tours, itinerary and schedule may change depending on weather, operating conditions, and real conditions at attractions. Inclusions and exclusions such as guide, lunch, entrance fees, boat trip, cycling, or insurance depend on each tour program.

Cancellation

Private cars and tours may have different cancellation conditions. The tour source includes examples of cancellation fees based on how close the cancellation is to the travel date, and some tours may be non-refundable. The exact condition must be confirmed when booking.

Customer responsibility

Provide accurate information about passengers, luggage, pickup/drop-off locations, and itinerary.
Take care of personal belongings during the trip.
Inform us in advance about children, elderly guests, special assistance needs, vegetarian meals, or food allergies.
Follow the agreed meeting time to avoid affecting the itinerary.

VAT and invoice

The supplied price source confirms VAT invoice support on request. Customers should provide complete invoice information and confirm before the service is completed.

Official contact

Customers should confirm payment details, itinerary changes, or cancellation through hotline/Zalo/WhatsApp 0862.586.135 or email haidangtransport135@gmail.com.

Terms & Conditions